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Setting up the learning environment

Configure your platform for an optimal experience

Account creation 

To start the creation of your account, please access the registration page where you will need to fill in the following fields:

Learning space: This is the name of your organization or institution, which will also be used as the domain name, for example: yourorganization.digitallearning.app.

Email: Please provide your email address, where you will receive notifications and important information.

Full name: Enter your first and last name in the corresponding fields.

Password: Create a secure password for your account.

Confirm password: To confirm, re-enter the password you have chosen.

Once all required fields are filled, click on the “Create Account” button.

You will receive a code in your email to fill out on the verification page.

You also have the option to quickly and conveniently create your account using your Google or Facebook account. Simply select the corresponding option and follow the steps to link your account.

Password recovery

If you’ve forgotten your password, follow these simple steps to recover it:

Go to the login page.

Click on “Password Recovery.”

Enter your email address and click on “Reset Password”

Open the verification email and click on the reset link. You will be redirected to the password reset page.

On the password reset page, enter the new password you’d like to use.

Click on “Reset Password.” You will then be redirected to the login page.

Log in to your account using your email address and the new password you just set.

Your password has now been updated, and you can securely access your account. If you encounter any issues or need further assistance, feel free to contact us.

Getting started with digital learning

Once your account is created, you will be automatically redirected to our “digital learning” platform. 

To begin, simply click on the “Create a Course” button. Note that the “Add Participants” button is not active while you are developing your first course.

You will have two options:

• Create a course from scratch.
• Use one of our ready-made templates.

If you choose custom creation, you will be directed to the page to create the title of your course. Enter the title and click “Set course title.”

Next, choose the type of the first lesson for your course from the four available options:

• Text lesson 
• Upload SCORM 
• Add a video 
• Upload documents 

Your course consists of modules and lessons. You can add modules using the “+” button next to the title of your lesson and add lessons with the “+” button next to your module.

Various types of modules and lessons are at your disposal, such as:

• Text lesson 

• Upload SCORM 
• Add a video 
• Upload documents 
• Quiz
• Assignment
• Certificate

Customize your course by accessing the settings via the button next to the title of your course.

Once your educational content is created and your course is configured, publish it by clicking on “Publish the course” at the top, next to the title.

After publication, add participants via the “Add participants” button.

If you want to further personalize the platform with your logo, click on “Customize.”

If you are interested in using our ready-made templates, simply choose the “Create a Course” option under the “Use a Template” section.

Customizing your space (Adding the logo)

In the realm of digital learning, enhance your experience by adding your logo to the platform. Follow these simple steps to do so:

Access the settings by clicking on the icon located at the top right of your screen.

Within the settings, explore the white-label option.

Click on the “Upload Logo” button to import your own image.

Adjust your logo by cropping it according to your preferences, then save the changes.

Now, your digital learning platform will display with your customized logo.

Meeting organization

To organize a meeting with a learner or an instructor, start by clicking on the “Meeting” tab in the top menu of the page.

Click on the “Schedule a Meeting” button. Next, select the “Schedule a Meeting” option.

A pop-up will appear, prompting you to enter the meeting title, choose the participant with whom you want to hold the meeting, and set the date and time.

It’s important to note that you cannot select an inactive participant, meaning a learner who is not enrolled in a course, or a learner/instructor whose account is not activated.

Once you’ve entered this information, the meeting will be listed in the summary table. 

In the actions column, you have several options, including:

• Join the session
• Add to calendar
• End the meeting

When you join the meeting, you have various options, such as:

• Enable or disable the microphone
• Enable or disable the camera
• Share your screen
• Open a chat with the participant
• Enable or disable the connection for the user

On the left, a meeting duration calculator allows you to track the elapsed time.

If you want to end the meeting, you can do so by pressing the “Leave” button located on the right.

Groupe creation 

To create a new group of participants, start by clicking on the “Participants” button in the top menu of the page.

In the summary table of participants, locate the “New Group” button on the right and click on it.

A pop-up will appear, prompting you to enter the group’s name. After entering the name, click on the “Create Group” button.

You will then be redirected to the group view, where the list of participants and the newly created group will be displayed.

To add a participant to an existing group, simply click on the invitation button next to the desired participant. 

A pop-up will appear, asking you to choose the name of the group to which you want to add the participant.

If you want to add multiple participants to the same group, start by selecting the relevant individuals. Then, click on the “Actions” button located at the top of the table. Remember that the button will only appear if you have previously selected multiple participants.

Once you’ve accessed the actions, choose the “Add to group” option and select the desired group.

Messaging

To initiate conversations with your participants, click on the chat icon located at the top right of the notifications.

Next, press the “New message” button.

Select the participant you want to chat with. Ensure that the participant is active.

If you can’t find the chat icon, you can activate it from the settings.

Role manager

To integrate a manager into your training program, click on the “Participants” tab in the top menu of the main page.

In the summary table of participants, locate the “Add Participants” button on the right.

Three options will be presented to you:

• Invite instructors
• Invite learners
• Invite managers

Choose “Invite managers.”

A pop-up will appear, asking you to provide the manager’s full name and email address whom you want to invite.

After entering the information, click on the “Send Invitation” button to complete the process.

Settings

To configure the platform, start by clicking on the “Settings” button located at the top right.

In the general settings section, you can customize your organization. You can modify the name of your company, enable or disable the chat function, or even delete your account entirely.

Explore the white-label settings to add a personal touch to the platform by integrating your logo.

In the domain name section, you can easily change your organization’s web address to make it more identifiable.

For seamless integration with Zoom, go to Zoom settings. Fill in the required fields to directly connect your account to the digital learning environment. Assistance links are provided next to each field to guide you through the process.

Billing management is handled in the dedicated settings. You can download all your invoices for simplified accounting.

Regarding identification and finances, you have control over the payment method for your learners. Choose between “Stripe” and “PayPal,” provide your identity, and billing address.

Learning content development

Create engaging and effective educational resources

Creating a textual lesson

To create your lesson in text format, first, choose the “Create a Course” option under the “Create from Scratch” tab.

Next, enter the title of your course and click on the “Set Course Title” button to give identity to your creation.

After that, choose the “Textual Course” option to bring your content to life.

Simply fill in the details of your textual lesson by entering the lesson title and adding relevant content.

Feel free to enhance your course by incorporating images, videos, or even HTML code to make it more interactive and engaging.

Finally, to publish your course, click on the publish icon located next to the course title.

If you want to see how your learners view your courses, click on the eye icon also located next to the course title.

Creating a video lesson

If you want to develop your course in video format, select the “Create a Course” option under the “Create from Scratch” tab.

Next, give your course an identity by entering its title and clicking on the “Set Course Title” button.

Afterward, choose the “Video Format” option to bring your visual content to life.

To add your video, simply click on the “Add Video” button and choose between two options:

Link a video from YouTube, Vimeo, etc.

Import a video directly from your computer.

You can customize your video by adding a title and description.

If you ever need to remove a video, simply click on the “Settings” button next to the video title and select the trash bin to delete it.

Finally, to publish your course, click on the publish icon located next to the course title.

If you want to see how your learners view your courses, click on the eye icon also located next to the course title.

Assignment creation

If you want to integrate an assignment into your course, follow these simple steps through the “Courses” button in the top menu. 

Access your course by choosing from the recently added courses displayed or by clicking “View All Courses.”

From the list of your courses, select the one you need and click “See the Course.”

To add an assignment in a specific lesson, choose the desired lesson and click the (+) button.

Select the “Assignments” option.

If you prefer to add an assignment as a separate module, click the (+) button next to the title of one of your lessons, then choose “Assignments.”

Regardless of your choice, whether adding the assignment in a lesson or as a module, you will have the same interface and options.

You can give your assignment a title and add a description.

By clicking on the “Settings” button next to the assignment title, you have the option to add the assignment file (document or image) that your learners can download and complete. They can then submit it in this section for you to review.

Additionally, you can set a due date. After this date, learners will no longer be able to download the assignment.

Finally, to publish your course, click on the publish icon located next to the course title.

If you want to see how your learners view your courses, click on the eye icon also located next to the course title.

Live class creation 

To organize a live course with your learners, follow these simple steps:

Start by clicking on the “Meetings” tab in the top menu of the page.

This will take you to the summary table of your meetings. In the top right, select the “Create a live class” button.

You will be redirected to a page where you need to enter the title of the live course. Then click on “Create a new course”.

On the live course page, add a title for the live session and a description.

To schedule the live session, click on “Schedule a live session”. In the pop-up that appears, choose the broadcasting tool from our platform, Zoom, or any other tool you have added with an access link. Also, specify the date and time of the broadcast.

Finally, to publish your course, click on the publish icon located next to the course title.

If you want to see how your learners view your courses, click on the eye icon also located next to the course title.

Creating SCORM lesson 

To create your lesson in SCORM format, first, choose the “Create a course” option located under the “Create from scratch” tab.

Next, enter the title of your course and click the “Set course title” button to give your creation an identity.

Afterward, select the “SCORM Authoring” option to bring your content to life.

Optionally, add a description by entering the title of your course.

To import your SCORM course, click on the “Configure SCORM module” button. You can then download the corresponding file. Note that you can only download lessons that have already been created with the SCORM standard.

Certificate Creation

To celebrate the successes of your learners by creating certificates on our platform, access the course for which you want to generate a certificate. Note that certificates are issued for the entire course, not for specific modules or lessons.

Once in the course, click on the “More” button next to the title of any lesson.

Select the “Add a certificate” option from the displayed menu.

You will be redirected to the certificate creation page, where you can add a custom title and description.

From the certificate settings, you have the option to customize several aspects, such as

• The title
• The content
• Colors
• Background image

Creating lesson document 

To develop a course in the form of a document, start by selecting the “Create a course” option under the “Create from scratch” tab.

Next, enter the title of your course and click the “Set course title” button to give it an identity.

Choose the “Upload documents” option to bring your content to life.

Add a title or description to your lesson. To integrate your documents, simply click the “Add document” button.

Then, choose the type of document, whether it’s a PDF or PowerPoint, and proceed with the upload.

Quiz Creation

To assess your learners, creating quizzes is an effective method. Follow these simple steps:

Select the course to which you want to add the quiz. Then, choose whether you want to integrate it as a module or as a lesson within an existing module.

Choose the type of question you want to include in the quiz from the following options:

Text drag

Image drag

Reorder

Open-ended question

Multiple choice

Single choice

If you opt for the “Text drag” type, you are free to add a title and description to the question. Present the question with its choices, each associated with the correct answer.

In the case of choosing the “Image drag” type, you can also add a title and description. Present the question with its choices, this time using images associated with each answer.

For the “Reorder” type, add a title and description to the question. Then present the question with the answers in the correct order.

For the “Open-ended question” type, add a title and description to the question. Learners will provide the correct answer in text form.

If you choose the “Multiple-choice question” type, add a title and description. Present the question with all possible answers and select the correct answers by checking the icon on the left.

Finally, for the “Single-choice question” type, add a title and description. Present the question with all possible answers and select the correct answer by checking the icon on the left.

Advanced Course Configuration

Adapt your course to your needs and those of your learners

Course Settings

To adjust your course settings, simply click on the settings icon next to the title of your course.

In the course settings, you have the option to choose the appropriate category to organize your courses in an orderly manner, making it easier for learners to access. You can also modify the course title, change the thumbnail, embed a video, set a price for selling your course, and even lock it, preventing access to a lesson until the previous one has been fully completed.

Furthermore, within the settings, you have the functionality to add the course to the library, allowing your learners to follow it later if needed.

Progressive Content Management (Drip Content)

To restrict learners’ access to a lesson until the previous one is fully completed, you have two options: “drip content” or “content locking.” To implement this functionality, click on the settings icon, located to the right of your course title. Then, select the “Lock drip content” option to activate the locking.

You also have another option by clicking on the settings icon to the right of the course title and selecting the “Course Settings” button.

On the page that appears, activate the “Lock Content” button.

Learner Support

Find the answers you need before starting your training

How to join a digital learning course?

As a learner, to access the course you’ve been invited to, simply check the invitation email you receive in your inbox. Just click on the “Join the Course” button.

You will then be instantly redirected to the page that lists all available courses.

Select the course you want to take and press the “Start Learning” button.

How to get your certificate

As a learner looking to obtain your certificate, log in to your account and access the course for which you want to receive the certificate. In the course menu, locate the “Certificate” option and click on it.

Click the “Get Certificate” button to initiate the process.

Next, press the “Download as PDF” button to obtain a copy of your certificate.

How to join a meeting? 

As a learner, accessing a meeting to which your instructor or organization has invited you is straightforward. Click on the “Meetings” button located in the top menu of the page.

A list of all your meetings will appear. Choose the one you want to attend and click on the “Join Meeting” button.

Once in the meeting, you have control over several features:

Microphone and camera: You can activate or deactivate them according to your preferences.

Chat: Start a written conversation to interact with the other participant.

User Settings

To adjust your settings, click on your profile picture located on the right.

Then, select the “User Settings” button.

Within this settings section, you have the option to Change your profile picture.

If you want to make changes to your account information, follow these steps:

• Click on the “Edit Account Information” button.
• You can then adjust details such as your name, email address, password, and language.

Course Purchase Procedure

To purchase a course, go to your organization’s homepage. In the top menu, click on “Courses.”

You will be redirected to the page listing all the courses available for purchase within your organization. Select the course of your choice and click on the “Buy Now” button.

You will be automatically redirected to the dedicated course page, where you will find a detailed description, course content, and other relevant information. Once you have made your choice, click on “Buy Now.”

Next, go to your cart to review the details of your selection before finalizing the purchase.

Complete the information related to your credit card. Once this step is completed, you will find your newly acquired course in the “My Courses” section of your account.

Messaging

To initiate conversations with participants, click on the chat icon located at the top right of the notifications.

Next, press the “New Message” button.

Select the participant you want to chat with.

Resource Deletion

Make sure your resources are always up-to-date

Deleting a Group

To remove a group of participants, click on the “Participants” tab in the menu at the top of the main page.

In the participant summary page, locate and select the “Groups” tab.

You will access a complete list of participants, along with the groups you have already created.

Identify the group you want to delete and click on the “Delete” button located to the right of its name.

Removing an Instructor

To exclude an instructor from your training space, click on the “Participants” tab in the menu at the top of the main page.

In the participant summary page, choose the instructor you want to remove. Remember that you can use the filter button to display only participants with the role of instructor.

After selecting the desired instructor, click on the “Delete” button located to the right of their name.

Deleting a Learner

To exclude a learner from your training space, click on the “Participants” tab in the menu at the top of the main page.

In the participant summary page, choose the learner you want to remove. Remember that you can use the filter button to display only participants with the role of learner.

After selecting the desired learner, click on the “Delete” button located to the right of their name.

Deleting a Lesson

To erase a lesson from your program, click on the three dots next to the title of the lesson you want to remove.

In the small menu that appears, select the “Delete” option.

Confirm the deletion to finalize the operation.

Deleting a Course

To remove a course from your program, click on the “Courses” button in the menu at the top of the main page.

In the small card that appears below the “Courses” button, select “View all courses.”

Choose the course you want to delete. Then, click on the three dots and choose the “Delete” option.

Confirm the deletion to finalize the process.

Commercial Space

Optimize your retail space to generate sales

Putting a Course Up for Sale

To market your course, you have two options:

• Selling a Pre-existing Course on the Learning Platform:

Go to the desired course and click on the dollar sign button.

Choose the price for your course.

Keep in mind that your course will be duplicated on the marketplace without learners or instructors.

• Creating a Course Directly on the Marketplace:

Switch the platform mode to the e-commerce platform.

Click on the “Create Course” button located on the right.

Design your course.

Press the “Settings” button next to your course title.

Under the “Course Price” section, enter the amount you want to set, remembering that changes are automatically saved.

Customizing the Homepage

To customize your organization’s homepage according to your preferences, click on the “Edit My Website” button next to your domain name.You will be redirected to your landing page, where you can adjust the overall appearance. 

To change the image, use the “Edit Image” button.

Next, modify the following elements as needed:

• Title: 

Highlight the essence of your organization by adjusting the title to reflect its identity.

• Description: 

Customize the description to provide visitors with a clear vision of what your organization offers.

• FAQs: 

Edit frequently asked questions to provide relevant information to visitors.

Course Landing page

To streamline the course purchasing process on our platform, each course has its dedicated page, without the need for programming.

To customize your course settings, simply click on the settings icon next to the course title.

Within the course settings, you can provide a course description, outline what learners will gain by choosing it, and define the course capacity to evoke a sense of scarcity.

As for the course content, just specify the titles of your modules and lessons.

Adding Participants

Invite participants to your courses with a single click

Inviting Learners

To invite learners to join your training space, follow these simple steps by clicking on the “Participants” button in the top menu.

In the participant summary table, to add a new learner, click on the “Add Participants” button located on the right.

On this button, you have three choices:

• Invite trainers
• Invite learners
• Invite managers

Choose “Invite learners.”

A popup will appear, asking you to enter the full name and email address of the learner you want to add, as well as the course you want to invite them to (this field is not mandatory). Then click on the “Send Invitation” button.

An invitation will be sent to your learner via email to join the course. You also have the flexibility to not immediately select a course if you prefer to simply integrate the learner into your training space with the intention of inviting them to a course later. It is crucial to note that you can only invite a learner to a published course. Additionally, if you add a learner to the platform without inviting them to a specific course, they will not receive an invitation email until you invite them to join a particular course.

After adding the learner, they will appear in the summary table with the status “Not active” in two cases:

• If they are not yet added to a course
• If they have not activated their account.

When the learner clicks on the account activation, their status changes to “Active.”

Inviting an instructor 

To invite a trainer to join your training space, start by clicking on the “Participants” button in the top menu.

In the participant summary table, click on the “Add Participants” button located on the right.

You will be presented with three options:

• Invite trainers
• Invite learners
• Invite managers

Choose “Invite trainers.”

A pop-up will appear, asking you to provide the full name and email address of the trainer you want to invite.

You will also need to specify if the trainer is internal, assigned to courses while leaving management and updates to the organization, or external, benefiting from update privileges for the assigned courses but with limited control from the organizer.

You will also have the option to choose the course you want to invite them to, although this field is not mandatory. Then click on the “Send Invitation” button.

An invitation will be sent to the trainer via email to join the course. You also have the flexibility to not immediately select a course if you prefer to simply integrate the trainer into your training space with the intention of inviting them to a course later. It is crucial to note that you can only invite a trainer to a published course. Additionally, if you add a trainer to the platform without inviting them to a specific course, they will not receive an invitation email until you invite them to join a particular course.

After adding the trainer, they will appear in the summary table with the status “Not active” in two cases:

• If they are not yet assigned to a course
• If they have not activated their account.

When the trainer clicks on the account activation, their status changes to “Active.”

Importing Learners

To import learners into your training space, follow these simple steps by clicking on the “Participants” button in the top menu.

In the participant summary table, click on the “Add Participants” button located on the right.

On this button, you have three choices:

• Invite trainers
• Invite learners
• Invite managers

Choose “Invite learners.”

A popup will appear with two options:

• Invite a learner
• Upload learners

Choose “Upload”

Click on the “Upload learners” button and choose your learners’ file.

Select the fields from your spreadsheet.

An invitation will be sent to your imported learners via email to join the course. You also have the flexibility to not immediately select a course if you prefer to simply integrate the learners into your training space with the intention of inviting them to a course later. 

It is crucial to note that you can only invite your learners to a published course. Additionally, if you add learners to the platform without inviting them to a specific course, they will not receive an invitation email until you invite them to join a particular course.

Inviting Participants to a Course

If you want to invite participants, whether they are trainers or learners, to a course, first make sure that the course is published and not in draft mode. Go to the course and click on “Participants” located on the right.

You will see a summary table of participants already invited to this course.

To add new participants, click on the “Add Participants” button on the right and choose from the following options:

Invite a group

Invite a trainer

Invite learners

If you choose to invite a group, a popup will appear, asking you to select the group of participants you want to invite. If you need instructions on creating a group, click here.

If you choose to invite a trainer, a popup will ask you to enter their full name and email address. Then click on “Send Invitation.”

If you want to invite learners, the popup gives you the choice between 3 options:

Invite a learner by entering their full name and email address. Then click “Send Invitation.”

Upload learners

Invite existing learners. In this case, you can invite learners already registered on the platform.

Monitoring, Analytics, and Performance History

Track your learners’ progress and identify opportunities for improvement

Dashboard

On Digital Learning, you benefit from two distinct dashboards: one dedicated to your online learning platform and one specific to your marketplace.

On the dashboard of your online learning platform, you have a detailed overview of:

• The number of users you have added each month.

• The progress of your learners across all your courses, representing the total number of enrolled learners.

Activity completion, reflecting the progress of your learners within your courses.

• Detailed tracking of actions taken by your participants, such as visits, course completions, quiz participation, with a detailed timeline by date and time.

As for the dashboard of your marketplace, it provides visibility on:

• Your sales, indicating the number of transactions made each month.

• The number of learners enrolled per course, allowing you to understand the popularity of each program.

• The total sales generated by each course, providing a clear perspective on the financial performance of each module.

Course Reports

On Digital Learning, you have access to course reports through both modes: the online learning platform and the marketplace.

To view your reports in both modes, simply select the desired course and click on the “Reports” button located to the right of the course name.

Whether you are using the online learning platform or the marketplace, the report provides identical information, including:

• The progress of your learners in the chapters of the course, whether at the start or completion stage.

• The start times of each chapter, providing a chronological view of learner activities.

• Scores achieved by learners in each quiz, allowing for a detailed assessment of their performance.

Sales History

For a detailed analysis of your course sales, you can access the sales history of each course. To do this, simply select the desired course in the marketplace and click on the “Marketplace” button located to the right of the course name.

In this section, you will find the following information:

• The total amount generated by the course, with a comparison to the previous month.

• The total number of learners enrolled in this course, along with a comparison to the previous month.

• The total number of sales made, with a comparison to the previous month.

• Additionally, a summary table of sales will be presented, including the date of each transaction, the price, and any applied discounts. This detailed view provides an in-depth understanding of the financial performance and learner participation in your course.